Shipping Policy

Shipping Policy

We offer free delivery within Australia on all online orders over $50. For all orders under $50, we charge a flat rate of $10.

Standard delivery within Australia usually takes 2-7 business day, with an additional 2 days for rural deliveries:

  • Victoria and New South Wales standard delivery is 2-3 business days
  • South Australia, Queensland and Tasmania standard delivery is 3-5 business days
  • Western Australia and Northern Territory standard delivery is 5-7 business days

International Delivery

At the moment we are not offering international Delivery.

Order Status

You can check on your online order status through the ‘My Orders’ section, if you placed the order while logged in to your account. Here, your order will be displayed as:

  • On Hold (your order is being reviewed)
  • Processing (your order is with the warehouse)
  • Complete (your order has been shipped)
  • Closed (your order has been refunded).

When your order has been completed, we will send you a dispatch email. This email includes your order tracking number. Please note, it may take 24 hours before your tracking details are available from the courier’s website and you can use the number to track your delivery.

Change or Cancel your order

If your order is confirmed and its status ‘Complete’, we are unable to make changes to it.

Missing or Incomplete orders

If your order arrives incomplete, or is taking longer than our standard delivery time frame please Contact us and we can look into this for you.

Local Pickup

We do not offer local pickup. All retail orders must be shipped.

Join Waitlist We will inform you when the product arrives in stock. Please leave your valid email address below.